Legal

Política de Privacidad

Cómo Amtex Insurance recopila, usa y protege su información personal.

Last Updated: April 2026

At Amtex Insurance, we prioritize safeguarding your personal information. This policy explains our collection, use, disclosure, and protection practices regarding data shared through our website, quote requests, communications, and insurance services.

Information We Collect

Voluntarily Provided Information

We may gather personal details you directly submit, including:

  • Name, mailing address, email address, and phone number
  • Date of birth and driver, vehicle, or property information (for insurance quotes)
  • Insurance-related details necessary for quotes, policies, or services
  • Payment or billing information when applicable
  • Information submitted through forms, phone calls, emails, chats, SMS, or in-person visits

Automatically Collected Information

When interacting with our website, we may automatically collect:

  • IP address and general location data
  • Browser type, device type, and operating system
  • Pages viewed, time spent on pages, and referral sources
  • Campaign tracking parameters attached to the URL you arrived on (such as utm_source, utm_medium, utm_campaign, gclid, fbclid, msclkid, ttclid)

This data helps us improve our website, understand how visitors find our site, measure the effectiveness of our marketing, and enhance the customer experience.

How We Use Your Information

We utilize collected information to:

  • Provide insurance quotes, products, and services
  • Communicate about quotes, policies, claims, or support requests
  • Match you with appropriate insurance carriers and coverage options
  • Process transactions and payments
  • Improve our website, services, and advertising effectiveness
  • Comply with legal, regulatory, and contractual obligations

We do not sell your personal information.

SMS / Text Message Communications

By providing your phone number and opting in through our website, forms, advertisements, or other channels, you consent to receive SMS/text messages from Amtex Insurance. These may include:

  • Quote follow-ups
  • Policy updates
  • Appointment reminders
  • Customer service communications
  • Promotional or informational messages about our services

Message and data rates may apply. Message frequency may vary.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us.

Consent to receive text messages is not a condition of purchase.

Advertising, Analytics & Tracking

We may use third-party tools such as Google Analytics, Google Ads, Meta (Facebook/Instagram), and similar platforms to:

  • Measure website traffic and user behavior
  • Deliver relevant ads and promotions
  • Track form submissions and conversions

These platforms may use cookies, pixels, or similar technologies to collect interaction data.

We do not share sensitive personal information (such as Social Security numbers or payment details) with advertising platforms.

You can manage or opt out of certain tracking through your browser settings or ad preference tools provided by Google and Meta.

Global Privacy Control (GPC). If your browser sends the Global Privacy Control signal, we honor that signal for Google Analytics, Google Ads, and any other third-party analytics or advertising integrations. When GPC is detected, third-party tracking scripts will not be loaded for your visit. You can enable GPC in Firefox, Brave, DuckDuckGo, and several other browsers. Learn more at globalprivacycontrol.org. Note: GPC does not affect our first-party marketing measurement cookies (described below), which are used solely by Amtex internally and are never shared with third parties.

How We Share Information

We may share your information only as necessary with:

  • Insurance carriers and underwriters to provide quotes or coverage
  • Service providers assisting with communications, marketing, website hosting, or operations
  • Regulatory authorities or legal entities when required by law

All third parties must protect your information and use it only for authorized purposes.

Cookies & Similar Technologies

We use first-party cookies and similar technologies to operate our website, remember your language preference, and measure the effectiveness of our marketing. First-party cookies are set by our website and are not shared with third-party ad networks.

The cookies we set are:

CookiePurposeDuration
NEXT_LOCALERemembers whether you prefer to view the site in English or Spanish.1 year
amtex_first_touchRecords the marketing source that first brought you to our website (for example, a Google Ads click or a referral link). Contains campaign parameters, platform click identifiers, the landing page, and a timestamp. Used internally by our team to understand which marketing channels are reaching customers.90 days
amtex_last_touchRecords the most recent marketing source from which you visited our website. Same data as first-touch.90 days

We do not use third-party advertising cookies, cross-site tracking pixels, or device fingerprinting on this website.

You may disable cookies through your browser settings; however, some website features (such as language preference) may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system guarantees absolute security, we regularly review and update our practices to maintain appropriate protections.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you specific rights regarding the personal information we collect about you:

  • Right to know what personal information we have collected, used, disclosed, or sold about you in the previous 12 months.
  • Right to delete personal information we hold about you, subject to certain exceptions required by law or our obligations as an insurance provider.
  • Right to correct inaccurate personal information we hold about you.
  • Right to opt out of the sale or sharing of your personal information. Amtex Insurance does not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising.
  • Right to limit the use of sensitive personal information.
  • Right to non-discrimination for exercising any of the rights above.

How to exercise your rights. To submit a request to know, delete, or correct your personal information, email us at privacy@amtexinsurance.com or call 1-866-MY-AMTEX. We will verify your identity before processing your request and respond within the timelines required by law. There is no fee to exercise these rights, and you may designate an authorized agent to submit requests on your behalf.

Data retention. We retain lead and quote information for as long as necessary to provide the services you requested and to comply with our legal and insurance-regulatory obligations. Marketing attribution cookies expire after 90 days.

Your Privacy Choices

You may request to:

  • Access or update your personal information
  • Opt out of marketing emails or SMS messages
  • Ask questions about how your information is used

To make a request, please contact us using the information below.

Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Amtex Insurance
4141 Southwest Fwy.
Houston, TX 77027

Phone: 1-866-MY-AMTEX (1-866-692-6839)

Email: quotes@amtexinsurance.com

For privacy-specific requests: privacy@amtexinsurance.com